Shipping policy

At Samati Spa, we ensure that your luxury spa and wellness products are delivered with care and efficiency. Please review our shipping details below.

Processing Time

• Orders are processed within 5-10 business days.
• Custom or special orders may require additional processing time.

Shipping Rates & Delivery

• Domestic Shipping: Standard & express options available at checkout.
• International Shipping: We ship worldwide! Rates and delivery times vary by destination.
• Any applicable duties or taxes are the customer’s responsibility.

Order Tracking

Once your order ships, you’ll receive a tracking number via email.

Damaged or Lost Packages

• If your order arrives damaged, please contact us within 48 hours with photos.
• For lost packages, please reach out, and we’ll assist with a resolution.

For any questions, contact our support team at orders@samatispa.com.

We appreciate your trust in Samati Spa and look forward to delivering luxury wellness to your doorstep!